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	<title>Email Filtering + Business Email Management &#187; email_communications</title>
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	<link>http://www.dicontas.co.uk/blog</link>
	<description>email filtering &#124; email management &#124; email services &#124; email security for business email users</description>
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		<title>Company warning! Email communications added to UK Sexual Offences Act</title>
		<link>http://www.dicontas.co.uk/blog/email-monitoring/email-added-to-uk-sexual-offences-act/</link>
		<comments>http://www.dicontas.co.uk/blog/email-monitoring/email-added-to-uk-sexual-offences-act/#comments</comments>
		<pubDate>Sun, 18 Mar 2007 12:04:14 +0000</pubDate>
		<dc:creator>Dicontas Blog Admin</dc:creator>
				<category><![CDATA[Email Monitoring]]></category>
		<category><![CDATA[Law & Legal Issues]]></category>
		<category><![CDATA[corporate_governance]]></category>
		<category><![CDATA[email_communications]]></category>
		<category><![CDATA[email_monitoring]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[legal_compliance]]></category>
		<category><![CDATA[vicarious-liability]]></category>

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		<description><![CDATA[Changes to UK Sexual Offences Act could mean negligent companies face listing on the registry. The inclusion of email harassment in the revised UK Sexual Offences Act could open companies up to legal troubles, said an industry insider. The UK Sexual Offences Act 2003 was recently updated to include &#8220;improper use of public communications.&#8221; Because [...]]]></description>
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		<title>you have 24 hours to reply to my email or else&#8230;</title>
		<link>http://www.dicontas.co.uk/blog/quick-facts/customers-email-response-demands/</link>
		<comments>http://www.dicontas.co.uk/blog/quick-facts/customers-email-response-demands/#comments</comments>
		<pubDate>Tue, 12 Dec 2006 10:07:25 +0000</pubDate>
		<dc:creator>Dicontas Blog Admin</dc:creator>
				<category><![CDATA[Quick Facts]]></category>
		<category><![CDATA[costs]]></category>
		<category><![CDATA[customer-expectations]]></category>
		<category><![CDATA[customer-service]]></category>
		<category><![CDATA[email-customer-service]]></category>
		<category><![CDATA[email-service]]></category>
		<category><![CDATA[email-statistics]]></category>
		<category><![CDATA[email_communications]]></category>
		<category><![CDATA[email_management]]></category>
		<category><![CDATA[response-times]]></category>

		<guid isPermaLink="false">http://www.dicontas.co.uk/blog/quick-facts/customers-email-response-demands/77/</guid>
		<description><![CDATA[Recent studies indicate that when customers or potential customers contact an online organisation, 80% prefer communicating by email over phone and over 50% will not do business with a company if they do not receive an adequate response to their email within 24 hours. The average response time to a customer email inquiry is 72 [...]]]></description>
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		<title>Whats your view on email monitoring within the workplace?</title>
		<link>http://www.dicontas.co.uk/blog/email-monitoring/whats-your-view-on-email-monitoring-in-the-workplace/</link>
		<comments>http://www.dicontas.co.uk/blog/email-monitoring/whats-your-view-on-email-monitoring-in-the-workplace/#comments</comments>
		<pubDate>Tue, 03 Oct 2006 11:41:26 +0000</pubDate>
		<dc:creator>Dicontas Blog Admin</dc:creator>
				<category><![CDATA[Email Monitoring]]></category>
		<category><![CDATA[Stories]]></category>
		<category><![CDATA[Surveys]]></category>
		<category><![CDATA[business_email]]></category>
		<category><![CDATA[business_operations]]></category>
		<category><![CDATA[email_communications]]></category>
		<category><![CDATA[email_filtering]]></category>
		<category><![CDATA[email_management]]></category>
		<category><![CDATA[email_monitoring]]></category>
		<category><![CDATA[employee_productivity]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[legal_compliance]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[staff_monitoring]]></category>
		<category><![CDATA[staff_morale]]></category>
		<category><![CDATA[staff_performance]]></category>
		<category><![CDATA[training]]></category>
		<category><![CDATA[user_education]]></category>

		<guid isPermaLink="false">http://www.dicontas.co.uk/blog/email-monitoring/whats-your-view-on-email-monitoring-in-the-workplace/55/</guid>
		<description><![CDATA[This blog site has been created to discuss the use of email monitoring and email filtering in the workplace. I would like to hear your personal or professional views on the monitoring of email communications when adopted within an organisation. This will be an open discussion to try to get different views from employees, administrators, [...]]]></description>
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		<title>Welcome to the Dicontas Blog Site!</title>
		<link>http://www.dicontas.co.uk/blog/general-info/welcome-to-dicontas-blog/</link>
		<comments>http://www.dicontas.co.uk/blog/general-info/welcome-to-dicontas-blog/#comments</comments>
		<pubDate>Tue, 08 Aug 2006 21:24:59 +0000</pubDate>
		<dc:creator>Dicontas Blog Admin</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[Dicontas Services]]></category>
		<category><![CDATA[Feature Requests]]></category>
		<category><![CDATA[General Info]]></category>
		<category><![CDATA[Other]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[Surveys]]></category>
		<category><![CDATA[business_email]]></category>
		<category><![CDATA[computer_security]]></category>
		<category><![CDATA[dicontas]]></category>
		<category><![CDATA[email_administration]]></category>
		<category><![CDATA[email_communications]]></category>
		<category><![CDATA[email_monitoring]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[Wordpress & Plugins]]></category>

		<guid isPermaLink="false">http://www.dicontas.co.uk/blog/general-info/hello-world/1/</guid>
		<description><![CDATA[This is a business-focused blog area specialising in email monitoring, email filtering, content filtering, email administration, services, issues and related news. It is primarily aimed at IT and HR business professionals within organisations that monitor its business email communications for email compliance &#8211; and to ensure that company security and policy standards are being adhered [...]]]></description>
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	<br /><p><b>Other Recent Posts:</b></p><ol><li><small><a href="http://www.dicontas.co.uk/blog/stories/surfing-porn-can-still-get-you-fired/" rel="bookmark" title="Surfing porn can still get you fired">Surfing porn can still get you fired</a> - 22nd Jan 2010</small></li><li><small><a href="http://www.dicontas.co.uk/blog/stories/10k-inappropriate-images-found-on-county-council-computers/" rel="bookmark" title="10k inappropriate images found on county council computers">10k inappropriate images found on county council computers</a> - 22nd Jan 2010</small></li><li><small><a href="http://www.dicontas.co.uk/blog/email-monitoring/isps-now-keep-your-history-for-12-months/" rel="bookmark" title="ISPs now keep your history for 12 months">ISPs now keep your history for 12 months</a> - 8th Apr 2009</small></li><li><small><a href="http://www.dicontas.co.uk/blog/news/three-irishmen-joke-turns-into-30-bt-staff/" rel="bookmark" title="Three Irishmen joke turns into 30 BT Staff...">Three Irishmen joke turns into 30 BT Staff...</a> - 24th Feb 2009</small></li><li><small><a href="http://www.dicontas.co.uk/blog/news/media-interest-increases-15-in-employment-disputes/" rel="bookmark" title="Media Interest Increases 15% In Employment Disputes ">Media Interest Increases 15% In Employment Disputes </a> - 24th Feb 2009</small></li><li><small><a href="http://www.dicontas.co.uk/blog/legal-issues/email-libel-costs-110k-for-university/" rel="bookmark" title="Email libel costs £110k for University">Email libel costs £110k for University</a> - 26th Aug 2008</small></li><li><small><a href="http://www.dicontas.co.uk/blog/email-compliance/nearly-50-of-uk-firms-fire-abusive-emailers/" rel="bookmark" title="Nearly 50% of UK firms fire abusive emailers">Nearly 50% of UK firms fire abusive emailers</a> - 2nd Jun 2008</small></li><li><small><a href="http://www.dicontas.co.uk/blog/email-compliance/email-compliance-and-the-use-of-email-filtering/" rel="bookmark" title="Email Compliance and the use of Email Filtering">Email Compliance and the use of Email Filtering</a> - 31st Dec 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/email-security-news/email-spam-becoming-sound-practice/" rel="bookmark" title="Email spam - becoming sound practice!">Email spam - becoming sound practice!</a> - 7th Nov 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/email-security-news/email-security-encryption-2007-review/" rel="bookmark" title="Email Security (Encryption) 2007 Review">Email Security (Encryption) 2007 Review</a> - 2nd Oct 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/surveys/lost-emails-cause-5m-hours-of-it-management-time/" rel="bookmark" title="Lost emails cause 5m hours of IT Management time">Lost emails cause 5m hours of IT Management time</a> - 25th Sep 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/news/turning-your-email-address-into-a-phone-call/" rel="bookmark" title="Turning your email address into a phone call">Turning your email address into a phone call</a> - 6th Sep 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/relevant-links/links-for-2007-08-21/" rel="bookmark" title="links for 2007-08-21">links for 2007-08-21</a> - 21st Aug 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/sitemap/" rel="bookmark" title="Sitemap">Sitemap</a> - 21st Aug 2007</small></li><li><small><a href="http://www.dicontas.co.uk/blog/content-filtering-services/trend-micro-joins-the-saas-team-for-email-protection/" rel="bookmark" title="Trend Micro joins the SaaS team for email protection">Trend Micro joins the SaaS team for email protection</a> - 14th Aug 2007</small></li></ol></channel>
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