Tag Archives for email_monitoring

Surfing porn can still get you fired

In the workplace, it can be sexual harassment

Bad taste makes the day go by faster. –Andy Warhol

The Internet enables people to watch more pornography than ever before, even at work. Adult films gross more than Hollywood. However, despite its rising popularity, it hasn’t become any more acceptable to the mainstream and is often part of sexual harassment in the workplace.

When business was slow, Greg Backman, a supervisor at Maritime Paper Products, would surf sex sites on his office computer up to three hours a day. The company never complained Backman was gratifying himself instead of performing his job. Neither did any of the people he supervised. On the contrary, the company was satisfied with the job he was doing.

It kept giving him raises and excellent reviews. Backman must have truly been talented to get his work done while surfing the Web for sex for hours a day. The company, like many employers, had an “Acceptable Use Policy” for work computers. Surfing for sex sites wasn’t one of them. At the same time, it was aware of Backman’s habit.

Several years earlier, he was warned to stop watching pornography at work or he would be fired but no one ever followed through on the warning. His great ratings continued. The company finally pulled the plug when a woman from the company’s Manager of Information Services complained. Her job was to monitor everyone’s computer use which required her to look at the images on Backman’s computer, most of which were explicit images of young women engaged in sex acts. She told the company she found the images highly offensive. Maritime immediately fired Backman.

The court sided with the company. Justice McLellan of the New Brunswick Queens Bench stated, by displaying sexual images on his work computer, Backman was sexually harassing the woman in Information Services. In law, Maritime had a duty to protect her. It could not permit Backman to surf pornographic sites at work if it meant female co-workers would see it and be offended. Besides, Backman was warned and knew the risk he was running.

The company did the right thing by firing Backman because he placed the company at risk to be sued by the woman in Information Services for allowing him to sexually harass her. The lessons for employers are clear:

- Pornography in the workplace is not harmless entertainment. If an employee views pornography on a work computer, the employer may have cause for termination.

- If other employees are, in the course of their job, forced to see another employee’s pornography collection, it can lead to claims of sexual harassment.

- Employers should make it clear to all employees that work computers cannot be used to view pornography or any material that might offend other employees. This protects the employer from claims it permitted sexual harassment and strengthens the employer’s hand in firing employees that refuse to stop.

- Canadian News

Want to reduce your business email filtering costs?

Email filtering solutions protect many businesses from inappropriate and damaging email content. Dicontas enhances this protection with a unique solution to reduce annual staff administration costs by 40-80% for companies using an email filtering system, appliance or managed service.

If you are an Email Administrator or Compliance Officer, then please visit the Dicontas – Email Filtering Services website for more benefits on this unique value-added service for any email filtering or email monitoring system.

Email monitoring may contravene European law

Monitoring employees’ internet & telephone use at work may contravene EU human rights laws, after a landmark case in the European Court of Human Rights last week.

The case involved a public-sector employee, who won €3,000 in damages and €6,000 in court costs and expenses, after her communications were intercepted by her employer, Carmarthenshire College. Lynette Copland successfully took the UK government to court after her personal internet usage and telephone calls were monitored by one of her bosses in 1999.

This ruling means that the private use of company telecoms equipment and internet access may be protected under European human rights legislation, if the company has an acceptable personal-use policy and fails to inform the employee that their communications may be monitored. Employee communications are also covered by human rights legislation if the organisation has no explicit acceptable use policy and fails to inform the employee of the monitoring of personal email.

Privacy law firm, Pinsent Masons, said that although businesses now have clear guidance for monitoring work communications under the Regulation of Investigatory Powers Act (RIPA) 2000, personal communications at work may be protected by the European Convention on Human Rights, and the Human Rights Act 1998. “The lawful business practice regulations allow an employer to monitor and intercept business communications, so the court is implying that private use of a telecommunications system, assuming it is authorised via an acceptable-use policy, can be protected [by human rights legislation],” said Dr Chris Pounder, a privacy specialist. “The ruling is important in that it reinforces the need for a statutory basis for any interference with respect to private use of a telecommunications system by an employee,” Pounder added.

Source: ZDNet, 11 April 2007

Company warning! Email communications added to UK Sexual Offences Act

Changes to UK Sexual Offences Act could mean negligent companies face listing on the registry.

The inclusion of email harassment in the revised UK Sexual Offences Act could open companies up to legal troubles, said an industry insider.

The UK Sexual Offences Act 2003 was recently updated to include “improper use of public communications.” Because of this, a person sending sexually harassing emails could be handed a sexual offences prevention order (SOPO) and therefore be included on the national sex offender registry.

“It really has tremendous implications for any organisation because the widening of the sexual offenders act could mean employers have vicarious liability,” said Ed Macnair, CEO of internet security firm Marshal. “The person sending is prosecutable, but also the organisation.” He cited one case where a London hospital was held liable in a harassment suit involving members of staff and another in the US where an employee’s wife sued her husband’s firm because they facilitated his child pornography habits.

“You don’t want your chief operating officer on the sexual offender registry because somebody in the company did something,” Macnair said.

Source: ITPro

MessageLabs upgrades content security services

MessageLabs on Thursday announced upgrades to its content and image control service offerings that feature greater accuracy and can scan more document types for allowable content.

MessageLabs’ Email Content Control 3.0 and Email Image Control 2.0 are offered as managed services that scan inbound and outbound e-mails for inappropriate, confidential or malicious content sent or received by an organization’s employees. The services help companies implement acceptable e-mail use policies and ensure compliance with a range of government and industry regulations, according to company officials.

The upgraded services now feature the ability to scan within Microsoft Office document attachments and include customizable notifications, so that e-mail administrators can change the text within a notification to better fit the organization, they say.

Email Content Control 3.0 also features a reorganized management interface that makes rule details easier to find, and can decompress files for scanning. The service can use the same security policies implemented by a company’s e-mail system, and rules can be set on a user-by-user basis, officials say. Email Image Control 2.0 includes new algorithms for analysing image attributes in order to accurately distinguish inappropriate content, officials say.

“Businesses are increasingly dependent on email as a primary communication tool,” said Michael D. Osterman, President, Osterman Research. “But it presents several risks for controlling confidential and valuable information from leaving the organization. Content filtering — inspecting the content of messages before they are sent — will assume a more important role within messaging management as a means of mitigating risks and managing corporate liability, and to make businesses feel more confident about their email systems.”

woman insults boss by email

corporate email monitoring starts to pay off

An increasing number of companies are monitoring employees’ e-mails for a good reason and with impressive results. It seems this invasion of workers’ personal space might reduce companies’ risks for financial scandal.

One of the results of this tightening-up is a closer watch over employees and the information they share in the course of doing business. Thus, one survey found that 93 percent of companies have formal electronic communication retention and review policies.

The same survey – conducted by Fortiva, a company that provides secure e-mail archiving – also found that of those companies with such policies, 63 percent said that e-mail surveillance has improved their ability to see exposure to risks as a result of employee communications. As a result, 26 percent of companies said they have fired employees as a result of information they discovered through e-mail surveillance.

Companies seem to be achieving the intended results. Employees appear to be more aware of the risks inherent in e-mail and subsequently are monitoring themselves. 83 percent of companies say they do not prohibit employees from sending or receiving personal e-mails on the companies’ systems. Yet, 79 percent of businesses believe e-mail monitoring is deterring employees from sending or receiving e-mails that violate corporate rules and policies.

Extract from Richmond.com


Other Recent Posts:

  1. Surfing porn can still get you fired - 22nd Jan 2010
  2. 10k inappropriate images found on county council computers - 22nd Jan 2010
  3. ISPs now keep your history for 12 months - 8th Apr 2009
  4. Three Irishmen joke turns into 30 BT Staff... - 24th Feb 2009
  5. Media Interest Increases 15% In Employment Disputes - 24th Feb 2009
  6. Email libel costs £110k for University - 26th Aug 2008
  7. Nearly 50% of UK firms fire abusive emailers - 2nd Jun 2008
  8. Email Compliance and the use of Email Filtering - 31st Dec 2007
  9. Email spam - becoming sound practice! - 7th Nov 2007
  10. Email Security (Encryption) 2007 Review - 2nd Oct 2007
  11. Lost emails cause 5m hours of IT Management time - 25th Sep 2007
  12. Turning your email address into a phone call - 6th Sep 2007
  13. links for 2007-08-21 - 21st Aug 2007
  14. Sitemap - 21st Aug 2007
  15. Trend Micro joins the SaaS team for email protection - 14th Aug 2007