About

Dicontas provides centralised (outsourced) email filtering administration services and email content assessment services for businesses that use email monitoring and filtering technology. We offer unique outsourced services to allow our customers to safely and cost-efficiently pass on the responsibility of having to manually review, assess, confirm and report upon all suspicious email content that has been caught by image filtering and content filtering systems.

Dicontas Limited was formed in 2005 and is the innovator and leader in providing outsourced human-based services that allow the users of this technology to not become burdened by the high risks, costs and administration duties associated with the proper implementation and running of email monitoring and content filtering technology within the workplace.

We are a young vibrant UK-based company who is passionate in making email filtering and email monitoring technology easier to implement, easier to administrate, easier to manage and cheaper to run.

Our objective is to help UK companies to achieve e-mail compliance and corporate governance by providing the right people and processes to review, assess, report and to take control of e-mail abuse.

We impartially and independently assess and score all suspicious emails that have been identified by a company’s email filtering system as containing potentially offensive images or inappropriate content. Our skilled assessment teams review every email and decide whether the email contains appropriate or inappropriate content.

All inappropriate materials are classified and rated on their severity and a detailed report is passed to our clients HR department for disciplinary action. No inappropriate materials are passed onto the intended recipients.

Only materials that have been manually assessed as being appropriate will be forwarded on to their intended recipients.

Using Dicontas results in simplified, trouble-free and lower-cost email monitoring and administration.

An analogy of what Dicontas offers is…

An organisation uses CCTV to monitor its operations, they currently employ CCTV Operators to constantly observe and report upon all instances of suspicious behaviour.

To cut costs, the organisation outsources the CCTV monitoring duties to a centralised CCTV monitoring company. This results in dramatic cost savings as the organisation no longer has to dedicate staff resources to this non-core business activity and a service-level agreement ensures that monitoring is carried out during all operational hours and that all monitoring is carried out legally.

Dicontas is the equivalent of the CCTV monitoring company, but we specialise in offering outsourced email monitoring services.

What we do for your business:

• We provide protection for your business
• We provide insurance that email communications remain business focused
• We improve the efficiency of your email filtering technology by making your supporting processes water-tight and legally-tight
• We allow IT staff to concentrate on IT projects
• We allow HR staff to efficiently handle cases of confirmed inappropriate email behaviour
• We assure you that every suspicious email will be manually & impartially assessed by an independent professional
• We process all suspicious content before it is delivered into your company email server so that no inappropriate content has the chance to enter your network
• We improve your return of investment (ROI) on the use of email filtering and email monitoring technologies

What we can do for the producers of email filtering and email monitoring technologies:

• We can our align our Image Repository of manually assessed and scored image content with your image analysis engine which will be used to increase the detection rates of “true positive” inappropriate images
• We provide a centralised “people as a service” to closely align to any vendors’ centralised “software as a service” offering – in other words, you provide the technology, we provide the people to support and administrate the technology. This allows customers the choice to manage all of their email filtering and email monitoring processes within the “internet cloud” level