Why use Dicontas when you have staff already employed to read email communications?

In simple terms, Dicontas can do the job better and at a lower cost.

We do a better job as this is our area of expertise and our primary business to fully optimise the assessment, scoring and reporting of all instances of sending inappropriate messages with guaranteed service and quality assurance levels.

As our assessment teams are external to your company’s employees, we assess and score all content impartially and all email header information is split from message content to maintain absolute anonymous scoring of all email content. This guarantees a non-biased assessment of email messages whereas carrying out this work in-house runs the risks of having “internal relationships” between your “internal assessors” and the “sender(s) of inappropriate messages” which may bias results or where instances of abusive email messages may not even be reported to HR for disciplinary action.

We use a scorecard to rate all content and this scorecard is aligned to your company’s own Acceptable Use Policy so that no inconsistencies appear when this task is outsourced to us.