Centralised Email Monitoring & Email Filtering Administration Services

Centralised Email Monitoring Administration Services

Email Monitoring & Assessment Processes

When an organisation monitors its corporate email system for email abuse (to ensure your company’s security, email and compliance policies are being adhered to) then the following steps are carried out during these monitoring and assessment processes.

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These processes will have to be carried out, on average per annum, by an organisation with 100 email users:

608-2806 emails will be stopped that contains suspicious images of a sexually explicit adult-rated nature*
1,276-3,000+ emails will be stopped that contain barred words and phrases – this figure cannot be accurately estimated due to the wide variance of ‘filtering lists’ that are used within one company from another

*These volumes are based on published data by email monitoring vendors and managed service providers

These statistics are directly proportional to your number of email users; so if your organisation has 500 email users (whom have the ability to read or send emails over the internet) then the above volumes are multiplied by a factor of five.

Every suspicious email that is opened, read and assessed by a system administrator needs to be carried out under strict operational procedures that have been carefully aligned to follow all the laws and regulations regarding the monitoring of email communications within the workplace, and all investigatory procedures must be complied with at all times. If any laws or rules are broken, then your organisation may face severe penalties by the UK Information Commissioner, or within an employment tribunal, or even in court of law should an occurrence of serious corporate negligence and legal liability be raised.

What are the Benefits from using Dicontas?

To put it simply: if your organisation uses email monitoring and content filtering technology, then Dicontas can help you to:

Save time and money
Reduce business risks in the use of email monitoring
Maintain legal compliance
Improve the effective deployment and administration of email monitoring and filtering technology
Free up your IT and HR staff from assessing suspicious email messages and to concentrate back onto other core business activities and projects

Dicontas is the first, and presently the only provider, to offer outsourced content assessment and administration services to support the use of email monitoring and content filtering technology within the organisation.

How can Dicontas deliver on these Promises?

Dicontas provides centralised administration services that allow your company to outsource the administrative duties that must be implemented when email filtering technology identifies suspicious messages.

As this is an outsourced service, we have designed and fully optimised our systems, processes, people and procedures to carry out this administration work as best as we can. This optimisation results in the reduction of cost overheads and increases our ability to complete our work tasks as fast as humanly possible.

As we provide a managed administration service, then our service must always operate within the law and be fully accountable to the proper authorities. Our business processes and operating procedures have been reviewed by the Police, Scottish Advocate and English Barrister legal teams. This means that when your company uses our service, then your corporate shareholders and stakeholders can be assured that every suspicious email will be processed in accordance to the national laws and regulations governing email monitoring and content assessment in the UK workplace (such as those defined by the UK Information Commissioner Office).

Dicontas provides the people and processes to allow any organisation to easily adopt email monitoring technology without having to restructure, and to commit, additional IT and HR resources to the managing and running of this technology.

Centralised email monitoring processes in more detail >>>

Image & Content Filtering Assessment Services for Businesses >>>

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Dicontas - servicing business needs for simplified, trouble-free and low-cost email monitoring and email filtering.
Reduce costs and achieve email compliance via outsourced email filtering administration & email assessment services.

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