Image & Content Filtering Assessment Services for Email Monitoring & Email Filtering

Image & Content Filtering Assessment Services
for Email Monitoring & Email Filtering

Dicontas provides essential email (image and content) assessment services for organisations (in business and educational sectors) that use email monitoring and email filtering systems, or managed services, to identify potentially offensive email content.

Our Image & Content Filtering Assessment Service allows your company to outsource the responsibility of having to manually assess and scrutinise every suspicious email that has been identified by an email filter.  As this is an outsourced service, complex in-house setup costs are eliminated and annual email administration costs are reduced by 40-80%.

An overview of our unique new email assessment service offering is shown in the diagram below - the green boxes are provided by Dicontas.

Dicontas provides centralised email administration, image & email content filtering assessment services for users of email monitoring, email filtering & image filtering technology

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Instead of suspicious emails going to your ‘internal assessor(s)’ for review, emails are simply redirected into our specially designed, secure and robust system that strips all identification data from email messages so that only the actual images and paragraphs containing profanity (and other banned words) are passed to our trained content assessment teams for anonymous and comprehensive scoring.  Our business is to independently, impartially and confidentially assess and rate images and banned content - without any risk of bias from existing internal relationships between the ‘internal assessor’ and your email users.

Our Assessment teams are there to review every individual image and banned word to accurately assess whether the content of each image or highlighted paragraph contains either inappropriate material or not.

Features of the Image & Content Filtering Assessment Service

  • Allows your company to outsource all the work associated with the handling of potentially offensive images and message content
  • Independent and impartial assessment of suspicious email messages and file attachments
  • All staff are employed specifically for this job and have been fully vetted by the proper authorities in the handling of offensive materials
  • Tailored incident and management reports for legally processing suspicious content
  • Guaranteed service and quality levels
  • Enterprise-grade security is embedded within our databases and production systems
  • Highest levels of confidentiality in the handling of email messages and client data
  • All our operations are backed up by Confidentiality and Service Level Agreements

Benefits for Users of Email Monitoring & Email Filtering

  • No need for HR and IT staff retraining
  • No changes to staff employment conditions
  • Minimal changes to corporate policies and existing formal processes
  • Full legal compliance in the handling and manual assessment of offensive email content
  • Allows HR and IT managers to free up staff resources for core activities and key responsibilities
  • Allows immediate and best use of email content filtering technology
  • All emails are assessed and reports generated  within agreed timeframes – with no risk of delays from other in-house work priorities or from a lack of adequate staff cover

Cost Savings

  • Save 40-80+% of ongoing content assessment costs by outsourcing the service to us
  • Elimination of setup costs and changes to your organisational structure when introducing content filtering technology
  • Reduction of future legal costs caused by disgruntled ex-employees taking your firm to an employment tribunal over the mishandling of offensive emails - or lack of duty to provide adequate protection for your employees
  • Fixed service costs based on an annual fee per mailbox address

Reduction of Business & Legal Risks

  • Our processes fully comply with legal advice taken from English Barrister and Scottish Advocate Libraries.  We work in full collaboration with the local Police and Internet authorities on the handling of suspicious email messages for UK businesses
  • Our service is apparent to both your email users and external senders of suspicious emails.  This deters continued breaking of your Acceptable Use Policy thereby protecting your employees from continued abuse
  • The content assessment process is standardised and external to your organisation with no risk of internal constructive dismissals
  • Full audit trails are automatically created which can be used as sound evidence for internal disciplinary cases and employment tribunals should the need arise

MessageLabs have reported that, on average during 2005, one in every thousand email messages contain potentially offensive images.  SurfControl estimates that nearly one in every four image attachments sent by email contain explicit adult-rated images and up to 75% of email traffic is non-business related, a statistic which is increasingly associated with the rise in employment litigation cases and irreversibly damages professional relationships.

The Image & Content Filtering Assessment Services booklets have been created as downloadable Adobe Reader (PDF) documents. You can download these booklets by clicking on the Downloads section in the right-hand column.

Frequently Asked Questions (FAQ) for Prospective Clients

 

Image & Content Filtering Assessment Services for Email Monitoring & Email Filtering